The Leonardo Royal Hotel Den Haag Promenade is represented by both new and more experienced employees working together with passion as one team, to deliver great service and to depict the hotel’s values.
In these monthly written pieces, there is a focus on their values and their approach to our international clients. Who are the employees as an individual? Allow us to introduce you to Mattia Rivillito.
- Nationality: Italian
- Function: Food & Beverage Supervisor
- Department: Food & Beverage
When did you start working at the Promenade Hotel?
I started working for the Promenade Hotel per February 10, 2022. After four months, I got promoted to F&B Supervisor.
What was your first impression of the Promenade Hotel?
My first impression when I walked into the Promenade Hotel was absolutely positive. I experienced the warm atmosphere as similar to coming home.
What makes the Promenade Hotel suitable for welcoming people from all around the world?
It makes it suitable for guest all around the world because we host international events, such as Food festivals. Furthermore, Leo’s International Flavors, the new concept for our restaurant as well as the team are very international, which also creates a welcoming atmosphere for international guests.
What do you value most in the organization of diplomatic events at the Promenade Hotel?
What I value the most is to see how all departments work together, which is an added value. Additionally, working with all the diplomats together also makes it a great way to learn new cultures and traditions.
What did you learn so far by working with diplomats? Some tips, rules or values to share?
What I especially learned by working with different diplomats is; treat every guest equally and with respect. Especially if you work with a lot of diplomats you get to know what you expect and what they want.
Which Food Festival has been your favorite so far or would you like to experience?
The Ecuadorian Food Festivals was one of my favorites. I would love to see an Italian Food Festival with all popular dishes from my country!
What local food(s), from abroad, have you tried already?
I have tried many different cuisines and food in my life. I am a fan of the North Europe cuisine especially Norway and Sweden.
What is your favorite drink or dish at LEO’s International Flavors?
My favorite drink from Leo’s is the Coconut Espresso Martini. One of our new cocktails made with coconut milk, coffee liquor, espresso and vodka.
What sustainable development goal do you value most? Why this one?
Decent Work and Economic Growth: It’s important for everybody to have a decent work and a good work place, including young people and persons with disabilities.
What piece of good advice did you receive, and from whom, that you would like to forward?
One piece of advice that I follow for myself is to enjoy life every day. Believe in yourself, always. If you really want something you can do it.