Wednesday, May 22, 2024

19 Billion euros a year lost

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DIPLOMAT MAGAZINE “For diplomats, by diplomats” Reaching out the world from the European Union First diplomatic publication based in The Netherlands Founded by members of the diplomatic corps on June 19th, 2013. Diplomat Magazine is inspiring diplomats, civil servants and academics to contribute to a free flow of ideas through an extremely rich diplomatic life, full of exclusive events and cultural exchanges, as well as by exposing profound ideas and political debates in our printed and online editions.

By William Rumley-van Gurp.

That’s what the report “CTR-ALT-DEL” from the University of Twente says is lost each year for the whole of the Netherlands because of low computer skills.  What this means, is that each worker is losing on the average of 7 minutes each hour trying to find a command, do something new, or asking a colleague how to do it. All of this is because people are not getting basic business computer skills training.

One of the problems is that in the Netherlands most computer training is in Dutch.  Training courses in English are limited to groups of ten or more and then the trainer is not experienced with a cross cultural situation of the student needs.  Moreover, the use of non-native English speakers may not be enough for proper understanding and knowledge transfer, especially when the receivers are also using English as a second or even third language.

I am an American who understands the needs of the International community and with over 16 years’ experience providing courses in the Microsoft Office Suite (Word, Excel, PowerPoint). I am very happy working with a group of people from many different backgrounds and languages as they work to learn the technical terms and best business practices in these computer applications.

If you need help with your computer or you see a need with your staff on the computer I can help.

You can find out more on the website or Facebook page below: or



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