The Leonardo Royal Hotel Den Haag Promenade is represented by both new and more experienced employees working together with passion as one team, to deliver great service and to depict the hotel’s values. In these monthly written pieces, there is a focus on their values and their approach to our international clients. Who are the employees as an individual? Allow us to introduce you to Julia Roelen
- Nationality: Dutch
- Function: Operations Management Trainee
- Department: Admin & General
When did you start working at the Promenade Hotel?
I started my placement at the Leonardo Royal in Den Haag on May 18, 2022. Already 3 months ago. Time flies!
What was your first impression of the Promenade Hotel?
This hotel immediately struck me as being welcoming. Everyone gives you a warm greeting, and they welcome you with open arms. Upon entering, I also noticed how lovely and inviting the interior was. I had a conversation with the general manager, Patrick Aarsman, who made me feel very confident. He could tell me exactly what to expect over the next 10 months, so I was directly excited about my placement.
What makes the Promenade Hotel suitable for welcoming people from all around the world?
In this hotel, we first and foremost collaborate with international colleagues. There are no differences amongst employees, we are one team. Since we have colleagues from different countries, it can be very convenient for guests, because they may be able to communicate with one of our colleagues in their native language. LEO’S also has an international restaurant concept. We serve dishes from around the world, each with its own set of ingredients. This also applies to the wines and cocktails.
What do you value most in the organization of diplomatic events at the Promenade Hotel?
To be honest, I have only attended two diplomatic events. The first event was called Cigars & Boleros. I thought this was a wonderful experience because I had never experienced an event like it before. The Diplomats were extremely friendly and eager to chat. I also took part in Colombia’s National Day. At this event, everyone was friendly and ready to talk while we served our delicious snacks.
What did you learn so far by working with diplomats? Some tips, rules or values to share?
Actually, I treat every guest with respect. Every guest is treated equally, and diplomats are also ordinary people who work hard. Each time I had a short conversation, they were always approachable for and open to it, and I did not notice that I was talking to a diplomat.
Which Food Festival has been your favorite so far or would you like to experience?
Although I have not attended a Food Festival yet, I will go to Ecuador’s Food Festival in September. I am quite inquisitive and eager to experience it. There will be a lot more Food Festivals in the upcoming months, and I cannot wait.
What local food(s), from abroad, have you tried already?
I have enjoyed a wide variety of cuisines because I enjoy eating. Regarding cuisine, Italy is my preferred nation. I travel there twice a year for vacation, and I love the local Italian food. Additionally, I really like the Japanese cuisine. To experience the cuisine there, I would also like to travel to Tokyo one day. But for now, these are only dreams.
What is your favorite drink or dish at LEO’s International Flavors?
As mentioned above, I am a major admirer of Italian cuisine, and Burrata is one of my favorite dishes on the menu. However, a virgin cocktail is my preferred drink. A flavor that is cooling and perfect for the hot days.
What sustainable development goal do you value most? Why this one?
The sustainable development goal I value most is goal 3: Good Health and Well-being. This because every person receiving the care they require is something I genuinely believe to be incredibly vital for the planet. The same thought should apply to less developed nations. Since everyone is equal, everyone should receive the same assistance. If this were possible, I would adore it.
Instead of there always being a lack of room for older people, I personally believe it is crucial that older people may sit in the sun on their balcony of their own apartment, which has the correct materials that will allow them to stay where they are or move to the correct place. Instead of being in a place which is not the right one for them to live.
What piece of good advice did you receive, and from whom, that you would like to forward?
My parents have always taught me that with the right contacts, you can travel the globe rather far.
What I once discovered is that worrying about things you cannot control is pointless. Even though it can be very challenging at times, realizing this is crucial.